Booking conditions waterfront cabins shortstay
1. Booking
1.1 The fee must be paid in accordance with the booking conditions.
1.2. If the guest cancels the studio without regard to the terms of the cancellation deadlines, Waterfront Cabins has the right to retain charges under this agreement.
1.3. The reservation can be made in the name of a private person (age limit 18 years) or in the name of a legal entity.
1.4 Persons under the age of 18 years are not allowed to use the studio without a parent or guardian. The minimum age for check-in is 18 years.
1.5 The studio may not be transferred or leased for use of any kind to anyone other than the person(s) and/or legal entity covered by the booking.
1.6 When booking, the guest must provide a personal or passport number or the legal entity’s organization number. The guest must provide current contact information (e-mail address, home address and mobile phone number). Identification may be checked. Additional information may be required to the extent specified by law or regulation or general advice from authorities. If the guest fails to do so, the guest will be canceled.
1.7. Waterfront Cabins does not guarantee that the same studio is available throughout the booked period.
2. Payment
2.1 The guest is informed of the accommodation price in connection with the booking and/or confirmation. The guest registers the debit/credit card of their choice and Waterfront Cabins handles the debit from the account linked to the card. We do not handle cash and we do not accept cards issued by American Express. For invoicing, a special agreement is required.
3. Cancellation before arrival
3.1 If you do not pay for your reservation as agreed, your reservation will be canceled. Basic policy: 24-hour chargeable cancellation period.
3.2. Cancellation and prepayment rules vary depending on the type of booking.
3.3. No fee is charged for travelers who cancel at least 24 hours before 16:00 CET on the day of check-in at the flexible rate.
3.4. 1 night plus tax is charged for travelers who cancel less than 24 hours before 16:00 CET on the day of check-in (including no-shows).
3.5 When booking a NON REFUNDABLE rate, the value of the booking is not refunded in case of cancellation.
4. Cancellation after arrival
4.1 Bookings already made are non-refundable according to the booking conditions.
4.2. Waterfront Cabins has the right to cancel the guest if he/she substantially violates this agreement. See § 5. After such cancellation, the guest must check out at the time announced by Waterfront Cabins.
5. Immediate check-out
5.1 Check-out is with immediate effect if:
5.1.1. you do not pay as agreed.
5.1.2. you or someone in your party behaves in a disruptive manner.
5.1.3. you or someone in your party intentionally damages the studio.
5.1.4 You or a member of your party smokes inside the studio or in the lofts. Smoking is only allowed in the designated area.
5.1.5. More people than booked use the studio for daily rest.
5.1.6. you engage in criminal activity in the studio.
5.1.7. Authority requests you to leave the studio.
5.1.8. If the studio is not regularly maintained/cleaned during your stay.
5.2. In case of immediate check-out, the following applies: No refunds.
6. Alternative accommodation
6.1 If, due to extraordinary events, Waterfront Cabins is unable to provide the booked studio, Waterfront Cabins has the right to offer other accommodation to the guest at no extra charge.
6.2. Examples of extraordinary events include: pandemics, water damage, accidents, fires, strikes, natural disasters, energy supply disruptions, water and sewerage disruptions, heat supply disruptions, internet connection disruptions, water and sewerage maintenance, etc. Extraordinary events caused by Waterfront Cabins suppliers shall be deemed to relieve Waterfront Cabins of liability.
7. Keys
7.1. We are a keyless accommodation and use mobile keys. This solution can be used on Android and iPhone. The app is called Waterfront Cabins and is available where you download apps.
7.2 You will find information about your studio in the Waterfront Cabins app. It can be found where you download the apps.
8. The studio
8.1. You are responsible for your studio. You must follow the rules and instructions.
8.2. Defects and damage must be reported in writing and immediately to Waterfront Cabins. You are responsible for any damage to the studio, including movable property, that you cause. If you do not report a fault in the studio and this leads to additional costs, you will be liable for payment.
8.3. You are responsible for downloading and activating the designated apps.
8.4. Pets are only allowed on request in some studios.
8.5 Smoking is not allowed, neither in the studio nor in the common areas. Smoking is only allowed in the designated outdoor area, at the Waterfront Cabin ashtrays.
8.6 Smoking, picking up or setting off fire alarms will incur a charge to the guest of at least SEK 5,000 for cleaning or replacing bedding, curtains, etc., plus any additional costs caused by fire alarms.
8.7. When leaving the studio, lock doors and close windows, turn off electrical appliances and water taps.
8.8. The site is under construction and disturbance may occur.
9. Personal belongings and valuables
9.1. Waterfront Cabins is not responsible for belongings and valuables left in the studio or common areas.
10. Right of access
10.1. Waterfront Cabins reserves the right to access the studio for control and maintenance measures and in case the authorities suspect criminal/illegal activities. Waterfront Cabins does not always have the opportunity to notify this in advance.
11. Partial invalidity of the contract
11.1. If any part of this booking agreement is or becomes wholly or partially invalid due to a change in law, regulation, general advice or decision of an authority or similar, the other parts of the agreement shall continue to apply.
12. Temporary building permit
12.1 The guest is informed that the studios are subject to a temporary building permit.
13. Clarification before check-out
13.1 During the booking period, the guest is expected to keep the studio and its equipment in good condition at all times. This includes the surface of the studio, the equipment mentioned in § 8.2, furniture.
14. Corporate bookings
14.1. Special booking conditions apply.
Updated 2024-02-26