Questions and answers
We’ve gathered answers to common questions about your stay, our studios and available services. Whether you’re looking for information about availability, facilities or how to extend your stay, you’ll find it here. If you need further assistance, please feel free to contact us and we’ll be happy to help.

Bus from Central Station to Waterfront Cabins:
Take bus 21 from the Nordstan stop, location B, or bus X1 from Nordstan, location A. Get off at the Frihamnsporten stop, which is about 400 metres from our area.
Alternatively, you can take tram 10 from Nordstan, location B, and get off at Jubileumsparken – from there it is only a short walk to us.
Free boat: Älvsnabben is free to ride and runs between the stops Stenpiren and Lindholmspiren Monday to Friday. The Älveli and Älvfrida boats depart every 8 minutes between 7:00 a.m. and 4:00 p.m. The trip across the Göta River takes only 6 minutes.
Taxi: With Bolt or Uber, you can easily get from us to the central parts of Gothenburg.
Parking: There is also a large car park at the entrance, owned by the City of Gothenburg, with a fee of SEK 300 per day.
Our Information Point is open 24/7. You will find us in the courtyard by blocks 5 and 6/7. Bed linen and towel sets are available for rent or purchase, regardless of the length of your housing period.
You’ll find the grocery shop at the entrance to the site. The shop is open 24/7. Here you’ll find everything from food to snacks.
To access your key, you’ll need to download the Waterfront Cabins app (you’ll find it in your app store). Please register the same mobile number in the app as the one provided when your stay was registered. The app is compatible with both iOS and Android.
Please note that two keys are included as part of your stay. An additional charge of 350 SEK applies for any extra keys or key replacements.
Friends and family are welcome to visit you. If someone will be staying overnight in your studio, please contact us in advance at: info@waterfrontcabins.se
Smoking is not permitted in your room or on any balcony or terrace.
Your studio is available until 11:00 a.m. on your end date. For everyone’s comfort, we kindly ask you to run the dishwasher if needed and leave any key cards on the kitchen table before leaving the studio. If you have any questions, please visit our Information Point, which is available 24/7.
Contact us at info@waterfrontcabins.se if your housing period was arranged directly through us; special terms and conditions may apply.
Block 1: Connect to your studio’s Wi-Fi first. Open a web browser (e.g. Google Chrome, Safari, etc.) and enter the login details found on the inside of your front door.
Block 8:
You’ll find your code on the cupboard outside the bathroom.
Other blocks: Login details and the router name can be found on the back of the router or on your front door.
You can report a fault by scanning the QR code on the inside of your front door. You’ll also find a link to the fault reporting form in your Waterfront Cabins app.
The area is monitored 24 hours a day by CCTV cameras to ensure you and other guests have the best possible experience on the pier.
You can update or change your payment card at any time through your cWallet account.
There are several cafés and restaurants in the local area where you can have breakfast.
If you’d like some personalised recommendations, please feel free to email us at: info@waterfrontcabins.se
we are here for you
Would you rather speak to us directly?
We are here to help you! Please feel free to contact us by phone or email, and we will answer your questions and assist you in the best way possible. We look forward to hearing from you!
Email: info@waterfrontcabins.se
Telephone: +46(0)31 12 21 93
In case of emergency, call SOS Alarm: 112
Information Point: Available 24/7
